Can I cancel my order after I've made a purchase on the website?
We offer immediate order cancellations up to 24 hours after purchasing. Please send us a message at email@example.com requesting cancellation. If requested within the 24 hour window, we will cancel and refund you in full.
How do I return or exchange an item?
Please see our Returns & Exchange policy for further details.
What types of Payment do you accept?
We accept all Payments by Visa, Mastercard, Discover and American Express.
What are your shipping options?
Please see our shipping page for more detailed information on shipping costs and times.
What if the item I ordered arrives broken or damaged?
We take pride in our product offering and ensuring your items arrive safely to your home. If there is a damage, flaw or fault in the item, please contact us at firstname.lastname@example.org within the first 7 days of receiving that item and we will address on a case by case basis.
Where do you ship from?
We ship primarily from our warehouse via FedEx or UPS. Additionally some orders will ship directly from our outside vendors.
Is my credit information secure?
Yes. We encrypt all credit card information during transmission and storage, so your data is private and secure.